We have lots of satisfied customers
Customer Success - At Geoff Capes Driving School our ethos is centred around customer success. Your success is our success – so we ensure that our practice and way of working is structured to provide students with the perfect environment in which to learn to drive. Embarking on driving lessons (whether for the first time or as a revisit later in life) can be daunting for a variety of reasons.
We understand this, which is why we employ different methods tailored to each learner – all tried and tested to ensure that they make learning to drive simpler and more enjoyable.
We appreciate that patience, clarity and a personable demeanour are incredibly important whilst learning to drive – so each and every one of our instructors possesses these natural qualities and plenty of up to date qualifications to enable them to support you fully at every step of the way – guaranteeing customer success every time.
Below you can see some examples of our customer success – testimonials from satisfied learners who we are proud to say passed their tests with flying colours.
If you have passed your test with us, we would really appreciate it if you would leave your feedback on our service.
What was the most important criteria?
The most important thing for me when choosing a driving instructor was to find someone I felt comfortable with as I was very nervous, I had lessons years previously and hadn’t liked the instructor so after several lessons I had given up. Luckily for me I found the delightful, funny, charming man that is Geoff Capes! He made every lesson one that I really looked forward to, he is so much fun and really helped me with my confidence.
What other factors were important to you?
As I wanted to learn in an automatic car the school had to have an automatic which luckily for me they did
How did learning to drive compare to what you expected?
Learning to drive with Geoff was a dream compared to what I had initially expected, I found the driving so difficult but he really kept me on track, gave brilliant help and advice and never made me feel stupid when I just didn’t get it! How he kept sane after teaching me to reverse around a corner I will never know!
How did you find your instructor’s teaching methods?
I found Geoff’s methods of teaching suited me to the ground, fun and friendly, whilst still getting the job done!
Would you recommend us to others and if so why?
I would definitely recommend Geoff Capes driving school, particularly to those who are nervous as I found Geoff really put all those nerves at ease and he made me feel less anxious.
What could we have done better to improve our customer service or enhance your learning experience with us?
There is nothing I can think of as everything was perfect
Sophie Snape of Macclesfield
I needed a driving instructor who pushes me to be confident in my driving but doesn’t push me too hard, I found that instructor in Andy Jennings
I was looking for a driving school who covered Poynton where I live, also I was looking for a school who were reputable, and had a good name
Learning to drive it took a lot more time than what I expected and it requires more thought than I once thought
My driving instructor’s teaching methods were excellent his instructions were clear and concise which made it easier for me to follow
Yes, I would, my lessons were well structured and I felt much more confident behind the wheel and learnt much faster than expected
I found everything with Geoff Capes Driving School were excellent from the text reminders the night before my lesson to the professional service I received from everyone
Charlotte Davies from Poynton
The most important thing for me, was having a driving instructor who was flexible and could fit me in around my work commitments.
One of the major factors was, that I see Geoff Capes driving school cars on the road quite often, so I knew they were a reputable and reliable company, also impressed by the customer reviews on the website
Learning to drive with Geoff was exactly how I expected, he was so easy to get along with but he will be strict when he has to be.
Geoff knows how to teach people in different ways depending on their learning capabilities
Geoff breaks things down into simple steps, so learning to drive is easy to understand
I would recommend, Geoff Capes driving school to anyone they give you that personal touch where others don’t.
Everything was perfect for me
Mike Rogerson Stockport
“When I was looking for a driving school they had to offer automatic lessons also the instructors had to be patient and understanding, other factors that would help me make up my mind was what did other people who had learned with the driving school had to say, I was really impressed with all the customer reviews on the website.
Leaning to drive forward came quite quickly but when it came to the manoeuvres that was quite a struggle but I got there with a lot of help from Geoff, so much so that I passed my test first time.
Geoff’s teaching methods were great he was very patient he made everything easy to understand and was very clear and concise with his instructions.
I would definitely recommend the driving school because the customer service was excellent and Geoff was prompt and very reliable”
Ann Kelly of Stockport
Being 32 yrs. old and only just deciding to learn to drive was a very daunting thought and played havoc on my anxiety levels but it was something I had to do to finally take myself out the passenger seat and into the driver’s seat for work and family purposes.
My driving instructor Andrew Jennings is by far one of the most relaxed, calm, understanding and patient people I’ve ever met. That along with a good sense of humor I instantly felt at ease
And every time I went into meltdown he quickly had me back up and feeling confident.
I passed my test on my 2nd attempt so just like to give a
Massive THANK YOU to Andy for everything and would recommend him and the whole Geoff Capes driving school to anyone.. even the other half is now taking her lessons with him….
David O’Reilly of Stockport
“When I am looking to buy something I always check out the customer reviews and it was the same with driving lessons. I was really impressed by the number of customer reviews on the website.
My driving instructor was Stephen Mitcheson who I found to be very friendly and calm with excellent teaching methods, which made my learning to drive experience a lot easier than I had imagined.
I would definitely be recommending Geoff Capes Driving School to anyone looking for driving lessons”
Paige Lowe of Glossop
” When i was looking to start driving lessons I was looking for a school that would help me to drive at my own pace and hopefully be able to pass my test 1st time,and make me into a confident driver.
Learning to drive was exactly how I thought it would be.My driving instructor Stephen’s teaching methods I found were very good and he moved me on at my own pace.
I would definitely recommend this driving school to all my friends, in fact I already have”
Josie Berry of Glossop
“I found my driving instructor Andy Jennings to be very good, I found that he gave me confidence to try new things, also he gave me positive feedback and his criticism was always constructive.
I found my learning experience to be very frustrating at times but with Andy’s help I came through it, Andy,s teaching method were very easy to understand and very effective.
I would recommend Geoff Capes Driving School to all my friends, because of the excellent customer service that I received”
Martin Clegg of Stockport
“I was looking for a driving school that had very good customer reviews also had a very good reputation I found all that with Geoff Capes Driving School, also having a 5-star rating and a very good pass rate this just confirmed to me this was the driving school for me.
I found learning to drive to be quite hard at first but my driving instructor Stephen Mitcheson kept encouraging me and over time it started to get a bit easier.
I found my driving instructor had brilliant teaching methods, and I cannot thank Stephen enough for getting me through my driving test.
I will have no trouble in recommending your driving school because you are very good in what you do”
Hannah Cooper of Woodley
“When I was looking for a driving school they had to have a very good reputation, I was also impressed by the customer reviews on the driving school’s website they also had a good introductory offer with also a money back guarantee.
My driving instructor Andy Jennings was brilliant he was very helpful and made everything very clear and easy to understand, and he was never late for a lesson.
I found the learning to drive experience so much less stressful than I had imagined it to be.
I would definitely recommend Geoff Capes Driving School to anybody, the customer service was excellent and I liked the text message you got the day before your lesson to remind you.”
Eleanor Harris of Macclesfield
“I was looking for a driving school that could supply automatic driving lessons, as I was struggling with the manual car for quite a while.
I was lucky to have Geoff as a driving instructor he displayed a calm and understanding attitude throughout our lessons ,he explained things very clearly, Geoff also fitted my lessons around my schedule.
The learning to drive process took me longer than I had expected but when I started taking lessons with Geoff everything seemed to fall into place.
I would definitely recommend Geoff Capes Driving School because I passed 1st time which I never imagined that I could, also the customer service is fantastic, I liked the text reminders that you get the night before to remind you of your driving lesson the next day”
Connie Walsh of Bramhall
Massive huge Thankyou to Geoff Capes who was the best instructor
Alicia Wellington of Great Moor
My driving instructor Ian Hill is exactly who anybody learning to drive needs! He is friendly, patient, great at explaining things and making you feel comfortable no matter how worried or stressed you are about a manoeuvre or anything else! Geoff Capes was able to fit my driving lessons perfectly around my work schedule and I always got the best advise from my instructor. I will definitely be referring anyone that’s looking at learning to drive to Geoff Capes in the future, as I am so impressed with everything. Thank you Ian!! Now to pick a decent car..
Irina Demidova of Heaton Moor
“When I was looking for a driving school they had to do automatic driving lessons,also I was looking for a driving instructor who could communicate with me clearly.
I found my driving instructor Ian Hill to be very helpful in the way he explained things which made it a lot easier for me to understand.
I found learning to drive to be a lot easier than I had expected,I thought it would be a lot harder and scarier.
I will be reccommending Geoff Capes Driving School and Ian Hill as his techniques were very simple,every learner needs a instructor like the one I had.”
Luna Tawfik of Reddish
“When I was looking to take driving lessons I was looking for a driving school that had a automatic car, also looking for a driving instructor who was calm, friendly, and easy to get on with and one that made me feel at ease.
Learning to drive I found it more challenging and difficult than I had previously thought, but my driving instructor Geoff Capes was always calm, and very patient with me, he also explained things in a clear manner which made it easier to understand.
I would certainly recommend Geoff Capes Driving School because Geoff is very friendly and never judges your driving which could make you feel less confident.
I found the whole experience to be very rewarding from the customer service to the learning experience”
Vicky Rooney of Bramhall
“When I was looking to start driving lessons I wanted a driving school/instructor that could fit in with my work schedule, also they had to have a good reputation. On checking out Geoff Capes driving school I was impressed by the customer reviews on the website and also the good customer service.
My driving instructor was Andy Jennings who I found to have fantastic teaching skills, he explained everything clearly and he was very easy to understand I thought he was a great driving instructor.
I would gladly recommend the driving school to all my friends”
Beccy Grime of Sutton
“When I was looking for a driving school I was looking for a reliable company who also offered attractive packages,also which was important to me was could I get on with the driving instructor. My instructor Stephen Mitcheson I found was brilliant he never got angry when I made mistakes, he explained things which were very clear and easy to follow, which made my learning to drive experience a lot easier than I had been expecting.
Overall I had a great time learning to drive with Geoff Capes Driving School”
Tanya Lloyd of Glossop
“When I was looking for a driving school I wanted a reputable company a few of my friends had learnt with Geoff Capes Driving School, also my mum had heard about the driving school and checked out all the customer reviews. How did I find my learning to drive experience, I found it to be a really great experience, and I really loved my driving lessons, helped by the fact my driving instructor Andy Jennings made it a much better experience by explaining things to me very clearly. Would I recommend the driving school, I already have as my family and friends were impressed that I passed first time”
Lucy Cresswell of Prestbury
Georgia Mallia of Macclesfield